jll1 Terms & Conditions
of Service

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern access to and use of the jll1 online gaming platform accessible at jll1.cam ("the Platform"). The Platform is operated under PAGCOR (Philippine Amusement and Gaming Corporation) regulatory oversight. These Terms apply to all users of the Platform, including registered players, visitors, and any person accessing any part of the jll1 website.

By accessing the jll1 Platform, you represent that you have read and understood these Terms, that you are legally capable of entering into a binding contract under Philippine law, that you meet all eligibility requirements set out in Section 2, and that you agree to comply with these Terms at all times. Your continued use of the jll1 Platform after any amendment to these Terms constitutes your acceptance of the amended terms.

These Terms should be read alongside the jll1 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into this agreement. In the event of any conflict between these Terms and any other jll1 policy document, these Terms shall prevail unless otherwise stated.

2. Eligibility Requirements

To register and maintain a jll1 account, you must satisfy all of the following eligibility requirements at the time of registration and at all times during which your account remains active:

• Age: You must be at least twenty-one (21) years of age. This is the minimum legal age for online gambling under Philippine law and PAGCOR regulations. jll1 maintains a zero-tolerance policy for underage gambling.
• Residency and Jurisdiction: You must be accessing the Platform from a jurisdiction where online gambling is not prohibited by applicable local law. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.
• Legal Capacity: You must be legally capable of entering into a binding contract under Philippine law. Persons who have been declared legally incompetent by a Philippine court may not register.
• Single Account: You must not currently have an existing jll1 account. Multiple accounts are strictly prohibited. If you have been previously self-excluded from jll1, you may not register a new account during the self-exclusion period.
• Not a jll1 Employee: jll1 employees, directors, officers, and their immediate family members residing in the same household are not permitted to hold a player account or participate in real-money gaming on the Platform.

jll1 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory proof within the timeframe requested may result in account suspension until verification is completed.

3. Account Registration & KYC

3.1 Registration Process

To access real-money gaming on jll1, you must complete the registration process by providing accurate, current, and complete information including your full legal name as it appears on your government-issued ID, a valid Philippine mobile number, a valid email address, date of birth, and a username and password of your choosing. You agree to update your account information promptly if any details change.

3.2 Know Your Customer (KYC) Verification

jll1 is required by PAGCOR regulations and Philippine Anti-Money Laundering Act (AMLA) requirements to verify the identity of all registered players before processing withdrawals and in certain other circumstances. KYC verification requires submission of the following:

• Proof of Identity: A clear copy or photograph of a valid Philippine government-issued photo ID. Accepted documents include: Philippine Passport, Driver's License, UMID, SSS/GSIS ID, Postal ID, Voter's ID, PhilSys National ID, or PRC ID.
• Proof of Address: A document confirming your current Philippine residential address dated within the last three (3) months. Accepted documents include utility bills, bank statements, or government-issued correspondence.
• Source of Funds: In certain circumstances, jll1 may request documentation confirming the legitimate source of funds deposited into your account, as required by AMLA compliance obligations.

3.3 Account Security

You are solely responsible for maintaining the security and confidentiality of your jll1 account credentials. All activity conducted through your account — including any bets placed, deposits made, or withdrawals requested — is presumed to have been authorized by you. jll1 cannot be held liable for losses resulting from unauthorized access to your account that arises from your failure to protect your credentials. You must notify jll1 support immediately via live chat if you suspect unauthorized access to your account.

4. Deposits & Withdrawals

4.1 Deposits

jll1 accepts deposits in Philippine Peso (PHP) via the following payment methods: GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, InstaPay, PesoNet, 7-Eleven CLiQQ, GrabPay, USDT TRC20, and Coins.ph. Minimum deposit amounts apply per payment method and are displayed on the deposit page. Deposits must be made from payment accounts registered in your own name — third-party deposits are not accepted and will be returned.

jll1 does not charge fees for standard deposits. However, your payment provider may apply their own transaction charges; jll1 is not responsible for third-party fees. Deposit amounts are credited to your jll1 account balance promptly upon confirmation from the payment provider, typically within minutes for GCash and Maya transactions.

4.2 Withdrawals

Withdrawal requests may be submitted by verified jll1 players at any time. Withdrawals are processed to the same payment method used for the most recent deposit where possible, or to a verified Philippine bank account or e-wallet registered in your name. The following conditions apply to all withdrawal requests:

• KYC verification must be completed before any withdrawal is processed.
• A minimum withdrawal amount applies per payment method as specified on the withdrawal page.
• Bonus funds are subject to applicable wagering requirements before becoming eligible for withdrawal.
• jll1 reserves the right to conduct additional identity verification before processing withdrawal requests, particularly for large amounts or where suspicious activity is suspected.
• Processing times: GCash and Maya withdrawals are typically processed within minutes to a few hours. Bank transfers may take one (1) to three (3) business days depending on the receiving bank's processing schedule.

4.3 Currency

All transactions on jll1 are conducted in Philippine Peso (PHP) unless otherwise specified. Deposits made in foreign currencies will be converted to PHP at the prevailing exchange rate at the time of processing. Any currency conversion costs are borne by the depositing player.

5. Bonuses & Promotions

jll1 offers various bonuses and promotions to registered players from time to time. All bonuses are subject to specific terms that are published alongside each promotion. General bonus conditions that apply unless a specific promotion states otherwise include the following:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they become eligible for withdrawal. The applicable wagering requirement is stated in the relevant promotion terms.
• Time Limits: All bonuses expire within a stated period if wagering requirements are not met. Expired bonuses and any associated winnings are forfeited.
• Game Contributions: Not all games contribute equally towards wagering requirements. Slot games typically contribute 100%, while live dealer table games may contribute at a reduced rate. Game contribution percentages are listed in each promotion's terms.
• One Bonus at a Time: Players may only hold one active welcome bonus at a time. Claiming a new bonus while a previous bonus is still active may result in forfeiture of the earlier bonus.
• Abuse and Fraud: jll1 reserves the right to withhold, void, or reclaim any bonus where abuse, fraud, or exploitation of bonus terms is detected. Accounts found to have abused bonuses may be permanently suspended.

jll1 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, subject to honoring bonus terms already accepted by eligible players.

6. Game Rules & Fair Play

All games available on jll1 are governed by individual game rules accessible within each game interface. Players are responsible for familiarizing themselves with the rules of any game before wagering real money. The following general provisions apply to all games on the Platform:

6.1 Random Number Generation

All slot games, video poker, and other non-live games on jll1 use independently certified Random Number Generator (RNG) technology to determine game outcomes. RNG systems are tested and certified by accredited independent testing laboratories to ensure statistical fairness and unpredictability of outcomes.

6.2 Live Dealer Games

Live dealer games on jll1 are conducted by human dealers in professional studio environments using physical gaming equipment (cards, wheels, dice). All live dealer sessions are recorded. Game outcomes in live dealer games are determined by physical dealing processes and are not influenced by software algorithms.

6.3 Malfunction Policy

In the event of a game malfunction, software error, or technical failure that affects the outcome of a game, jll1 reserves the right to void the affected game round and return the wagered amount to the affected player's account. jll1 is not liable for any winnings arising from a documented software malfunction. Malfunction voids all pays and plays.

6.4 Sports Betting

Sports betting markets on jll1 are subject to additional rules covering bet acceptance, settlement, event cancellation, and in-play betting. These rules are published in the Sports Betting Rules section of the Platform. In the event of ambiguity, the jll1 trading team's decision on bet settlement is final.

7. Prohibited Conduct

The following activities are strictly prohibited on jll1 and will result in immediate account suspension and forfeiture of account balance, in addition to potential referral to PAGCOR and Philippine law enforcement authorities:

• Fraud and Misrepresentation: Providing false information during registration or KYC verification, using stolen payment credentials, or engaging in any form of fraudulent activity.
• Money Laundering: Using the jll1 platform for the purpose of laundering money or proceeds of any criminal activity, in violation of the Philippine Anti-Money Laundering Act and its implementing rules.
• Collusion: Cooperating with other players to gain an unfair advantage, including sharing hands in poker, coordinating bets in live dealer games, or any other form of collusive behavior.
• Bonus Abuse: Exploiting bonus terms, using multiple accounts to claim bonuses multiple times, or engaging in any betting pattern designed to exploit promotions rather than engage in genuine gambling entertainment.
• Automated Play: Using bots, scripts, macros, or any automated software to play games, place bets, or interact with the jll1 platform in a non-human manner.
• Account Sharing: Allowing another person to access or use your jll1 account, or accessing another player's account without their authorization.
• Underage Gambling: Allowing or facilitating access to the jll1 platform by anyone under the age of 21, including sharing your login credentials with minors.

jll1 employs real-time fraud detection and monitoring systems. Suspicious patterns of play, unusual betting behavior, or inconsistencies in account information may trigger a manual review, during which your account may be temporarily restricted.

8. Responsible Gaming

jll1 is committed to promoting responsible gaming and providing tools that allow players to stay in control of their gambling activity. Gambling should be a form of entertainment, not a means of earning income or resolving financial difficulties. If gambling is having a negative impact on your life or the lives of those around you, please seek help immediately.

8.1 Player Protection Tools

The following responsible gaming tools are available to all registered jll1 players through their account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your jll1 account. Increases to deposit limits take effect after a 24-hour cooling-off period; decreases take effect immediately.
• Loss Limits: Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, jll1 will restrict real-money play until the limit period resets.
• Session Time Limits: Set a maximum duration for each gaming session. jll1 will notify you when your session time limit is approaching and end your session when it expires.
• Reality Checks: Enable periodic pop-up reminders during gameplay showing your session duration and net gaming activity.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the jll1 Platform. During self-exclusion, your account is suspended and you will not be able to log in or access gaming services. Self-exclusion requests cannot be reversed during the selected period.

8.2 Seeking Help

If you believe you or someone you know has a gambling problem, we encourage you to visit our Responsible Gaming page for support resources available to Philippine players. External support organizations can provide confidential advice and counseling services.

9. Account Suspension & Closure

9.1 Suspension by jll1

jll1 reserves the right to suspend or permanently close any player account at its discretion, including but not limited to the following circumstances: breach of these Terms; suspicion of fraud, money laundering, or other criminal activity; failure to complete KYC verification within a required timeframe; detection of prohibited conduct as described in Section 7; regulatory direction from PAGCOR; or account inactivity as described below.

Where an account is suspended for investigation, jll1 will notify the account holder as soon as it is legally permissible to do so. Any balance in a suspended account will be held pending the outcome of the investigation. If the investigation confirms a breach, jll1 may forfeit the balance. If no breach is found, the balance will be returned and the account restored.

9.2 Closure by Player

You may request the closure of your jll1 account at any time by contacting customer support via live chat. Upon closure request, jll1 will process any remaining withdrawable balance to your verified payment method within the standard processing timeframe. Bonus balances that have not met wagering requirements will be forfeited upon voluntary account closure.

9.3 Inactive Accounts

An account is considered inactive if no login activity has been recorded for a continuous period of twelve (12) months. jll1 may charge an administrative maintenance fee on inactive accounts as specified in the current fee schedule published on the Platform. jll1 will provide advance notice before applying any inactivity fee. Player funds will never be forfeited due solely to account inactivity; the inactivity fee deduction applies only to dormant bonus balances.

10. Intellectual Property

All content on the jll1 Platform — including but not limited to software, game content, graphics, logos, trademarks, text, and audiovisual materials — is the exclusive property of jll1 or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jll1 Platform solely for your personal, non-commercial gaming entertainment. This license does not permit you to: reproduce, distribute, display, or create derivative works of any Platform content; use any automated tools to scrape, crawl, or extract data from the Platform; reverse engineer any part of the Platform's software; or use jll1 trademarks or branding without prior written authorization.

11. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, jll1 shall not be liable to you for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Platform, including but not limited to: loss of winnings due to technical failure or game malfunction (subject to malfunction void policy in Section 6.3); interruption of service due to scheduled maintenance, emergency maintenance, or factors beyond jll1's reasonable control; unauthorized access to your account resulting from your failure to maintain credential security; or your failure to comply with these Terms.

jll1's total aggregate liability to you for any claim arising from your use of the Platform, regardless of the nature of the claim, shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms shall limit jll1's liability for gross negligence, wilful misconduct, or fraud on jll1's part.

The jll1 Platform is provided "as is" and "as available." jll1 makes no warranties, express or implied, regarding the uninterrupted, error-free, or virus-free operation of the Platform.

12. Privacy & Data Protection

jll1's collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By registering a jll1 account, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

jll1 complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your personal data is collected and processed for the purpose of operating your gaming account, complying with PAGCOR and AMLA regulatory obligations, and improving the Platform's services. Your data is not sold to third parties for marketing purposes.

13. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflicts of law principles. Any dispute arising from or in connection with these Terms, your jll1 account, or your use of the Platform shall first be submitted to jll1 customer support for informal resolution.

If informal resolution is not achieved within thirty (30) days of written notice of the dispute, either party may refer the matter to PAGCOR's player dispute resolution process. You agree to exhaust jll1's internal complaints process and PAGCOR's dispute resolution process before initiating any court proceedings. Any legal proceedings not resolved through the above processes shall be brought exclusively before the competent courts of Makati City, Metro Manila, Philippines, and you hereby submit to the personal jurisdiction of such courts.

14. Amendments to These Terms

jll1 reserves the right to amend these Terms at any time. Material changes to these Terms will be notified to registered players via email to their registered address and/or via an in-platform notification at least fourteen (14) days before the changes take effect, except where a shorter notice period is required by law or regulatory direction from PAGCOR.

Your continued use of the jll1 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the Platform and request account closure before the amendments take effect. The most current version of these Terms is always accessible on this page, along with the date of last update shown at the top of this document.

15. Contact Information

If you have questions about these Terms & Conditions, your jll1 account, or any aspect of the Platform, please contact our customer support team using the following channels:

• Live Chat: Available 24/7 directly on the jll1 Platform. Filipino-speaking agents on shift during PH peak hours (6 PM–2 AM PHT). Response time typically under 3 minutes.
• Email: [email protected] — responses within 24 hours on business days.

For formal legal notices, please contact jll1 via email to [email protected] with the subject line "Legal Notice." jll1 will acknowledge receipt of formal legal notices within five (5) business days.